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Returns, Refunds and Exchanges Policy
How to Return an Item
We take pride in the exceptional quality and craftsmanship of our carpet, your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must intently check the carpet when collecting it from DHL, sign the DHL confirmation and mention the carpet was collected by yourself without any damage or defect. You can return the item within 3 days of your purchase.