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Returns, Refunds and Exchanges Policy

How to Return an Item

We take pride in the exceptional quality and craftsmanship of our carpet, your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must intently check the carpet when collecting it from DHL, sign the DHL confirmation and mention the carpet was collected by yourself without any damage or defect. You can return the item within 30 days of your purchase.

  1. Please email [email protected] to request a refund and we will assign you a tracking
  2. Mail your returned item to: PARSIRUG.COM (DUBLIN Warehouse) Apartment 6 , osprey court , Dublin road , Shankill, DUBLIN , IRELAND
  3. Include in your package a signed letter stating the reason for your return and the original receipt.


Merchandise that has been used, or altered will not be accepted for return.


All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling we paid on order.


Your credit card will be charged when you place your order if we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address for Check/Money Order

Returns Department Tracking #
6 osprey court,
shankill, DUBLIN , IRELAND