Shipping and Delivery

Welcome to our Shipping and Delivery page at ParsiRug.com! We strive to provide you with a seamless and efficient shopping experience. Here's everything you need to know about our shipping and delivery process:

1. Shipping Locations:

   We offer free shipping services internationally. Whether in a major city or a remote area, we are committed to delivering your order right to your doorstep.

2. Processing Time:

   Once you place an order, we process it carefully and efficiently. Our team works diligently to prepare your items for shipment. Processing time may vary depending on the product's availability, but we aim to dispatch your order in 3 to 7 working days.

3. Shipping Methods and Carriers:

   We use the following carriers to deliver our orders:

   DHL INTERNATIONAL POST

   DHL - ORDER TRACKING

   The shipping carrier provides the tracking code service #; we will update you with the tracking information when DHL picks up your order.

4. Shipping Costs:

   All the purchase shipping will be free for all types of rugs worldwide.

5. Estimated Delivery Time:

   The estimated delivery time will depend on various factors, including the shipping destination. Once your order is shipped, you will receive a tracking number that will allow you to monitor the progress of your shipment. We are shipping all orders with the DHL carrier service and expect seven working days for delivery.

6. Customs and Duties (International Orders):

   Please note that customs and duties may apply for international orders depending on your country's regulations. The buyer is responsible for any additional fees or charges customs authorities impose. We recommend checking your local customs office for more information on potential fees.

7. Order Tracking:

   We understand the importance of knowing where your order is during transit. Once your package is shipped, we will provide you with a tracking number. You can use this number to track your order on our website or through the selected shipping carrier's website.

8. Packaging and Handling:

   We take great care in packaging your items to ensure they arrive in pristine condition. Your rugs will be carefully wrapped and protected during transit to prevent damage.

9. Delivery Concerns and Support:

   If you have any questions, concerns, or issues regarding your delivery, our customer support team is here to assist you. Don't hesitate to contact us via email at [email protected], and we will promptly address your inquiries.

ParsiRug.com is committed to providing a smooth and transparent shopping experience. We ensure the timely delivery of your purchases with utmost care and efficiency. We truly appreciate your trust in us and thank you for choosing us as your go-to online rug seller.